Emergency Services
Emergency Medical Services
Emergency Medical Services (EMS) provides 24-hours-a-day, 911 emergency medical care throughout the Louisville Metro area, serving a diverse community of more than 770,000 residents. EMS is committed to the latest advances in life support, training, and education—combining technology, research, and compassionate care to meet both emergency and non-emergency needs.
Beyond emergency response, EMS offers non-emergency transport options, flexible billing services, and specialized training programs for future paramedics. By focusing on both immediate care and long-term community health, Louisville Metro EMS ensures that every resident has access to timely, professional, and reliable medical support.
Emergency Care
EMS serves Louisville's entire diverse community of 770,000+ residents as the city’s primary 911 emergency medical care provider.
Non-Emergency Care
Some patients need alternative solutions for care and transport. That’s why EMS has established a number of care options that fit our patients' needs.
Pay Your EMS Bill
New! Pay Online now (For ambulance billing payments only)
Pay in person or mail in:
611 W. Jefferson Street
3rd Floor, Suite 38
Louisville, KY 40202
Request a Patient Care Report
Office of Management & Budget
Attn: EMS Records Request
611 W. Jefferson Street
Louisville, KY 40202
Call (502) 574-4404 to request a patient care report or to receive instructions for submitting your request by mail or email..
LMEMS Services and Fees
- Basic Life Support (BLS): $610.00
- Advanced Life Support (ALS): $760.00
- Advanced Life Support II (ALS II): $1,030.00
- Mileage: $14.00
- Treated - No Transport: $150.00
Louisville Metro EMS Paramedic Program
The Louisville Metro EMS Paramedic Program prepares students for a career in EMS. Students will be instructed in the most advanced medical practices available in the pre-hospital setting. The program focuses on patient assessment and management of trauma and medical emergencies, advanced airway management, fluid initiation, resuscitation and pharmacological interventions. Cardiac emergency management is strongly emphasized in the program. During the program, students will learn to function as a team leader. At the completion of the program, students will possess the knowledge and skills necessary to assess and manage patients presenting with life-threatening emergencies.
The Louisville Metro EMS Paramedic Program is open exclusively to Louisville Metro EMS employees. These employees will undergo a rigorous 18-month training program to prepare competent entry-level Paramedics in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains with exit points at the Advanced Emergency Medical Technician Level as well as the Emergency Medical Technician Level.
The Louisville Metro EMS Paramedic Program is accredited by the Commission on Accreditation of Allied Health Education Programs upon the recommendation of the Committee on Accreditation of Educational Programs for the Emergency Medical Services Professions (CoAEMSP). This accreditation was awarded in 2022 and will be reviewed and renewed approximately every five years as required by CoAEMSP. This required accreditation is recognized by the National Registry of Emergency Medical Technicians (NREMT) as meeting the eligibility requirement to sit for the National Registry's Paramedic credentialing examination.